Last updated: 08/30/2019
2. It also explains how we use that data, where we store it, and how we protect it.
3. In short:
b. Should we need to process your data for any other purpose, we will always ask for your consent in advance.
c. Some partners, such as CD PROJEKT S.A., help us in providing our services and we may share limited data with them — but only for this purpose.
d. We will not share your data for third party advertising purposes.
In the context of order handling and customer accounts, we will process your basic personal data such as:
a. your name and surname;
b. email address;
c. residence address;
d. shipping address;
e. phone number;
f. IP address;
g. country, where you place your order;
h. order and payment history (including identifiers, order values and ordered items);
i. data resulting from your use of Store functionalities and optional data which you may provide in account settings (favorite items list, account settings, product reviews and ratings, day and month of your birthday, gender);
j. additionally — if you place your order as part of your business activity — invoicing address, business name.
Moreover, depending on the payment method you choose, we or a third party payment processor on our behalf, will collect and process the following payment-related data (depending on the payment method you choose):
a. debit/credit card data — card number, name and surname of the card holder, validity date;
b. bank account number, name and surname of the account holder;
c. e-mail address linked to PayPal account.
a. When you request or purchase products, services, or information from us, register an account with us (including when you link your profile on a third-party site or platform with your registration account), participate in comment sections, forums, or other interactive features we provide, or otherwise interact with us using one or more devices.
c. Through the use of analytics tools, including when you visit our Store and applications or use our applications on third-party sites or platforms
a. providing access to Store services, including account registration and personalization, order history and status, favorite items list, product review and comments functionalities;
b. organizing contests, including contacting participants, evaluation of applications, distribution of prizes, payment of tax on prizes;
c. sale and delivery of goods and payment handling;
d. calculating sales taxes owed (if any)
e. preventing payment fraud in the use of Store services;
f. providing technical support and customer service, as well as providing information about changes regarding goods and services of the Store;
g. monitoring operations of Store services and introducing improvements based on submitted remarks and suggestions;
h. in applicable cases – for the purposes of asserting claims and legal defense, including litigation, arbitration or mediation;
i. fulfilling the obligations resulting from provisions of law, including tax and accounting law;
j. documenting personal data processing for accountability purposes;
k. providing you with marketing information (including personalized and targeted marketing emails), which we feel may interest you. For example, we may send you newsletters or emails about our services (of course, this is optional and we will not send you any such correspondence without first getting your permission).
Whenever we personalize or target our marketing communications, offers and advertisements, we may profile your personal data, which means that we may use the data we collect to adjust the communication addressed to you to meet your needs or to attempt to ensure the communication is of interest to you.
If you decide that you no longer wish to receive personalized offers or product recommendations from us, or any advertising news at all, you can withdraw your consent at any time by clicking the appropriate link in the footer of our communication, or by sending us a request at: email@example.com .
b. if you contact us and do not use our services, we will retain correspondence with you as long as necessary to assist you, followed by a period necessary for legal or accountability purposes;
c. for marketing purposes, we will store data as long as we have valid consent, and in case of its withdrawal, we will remove it without undue delay and no later than within 10 days from the moment we receive your request to cease data processing.
c. third party payment processors;
d. third party providers of sales tax solutions (that help us determine the applicable sales tax on a transaction);
e.partners providing assembly and shipping services;
f. our partners who help us in data analysis by providing us with analytical tools;
g. our partners who help us manage our newsletters and email communications by providing us with email marketing tools;
h. our professional advisors who assist us with legal, tax, audit or accounting matters;
i. advertising partners for the purpose of personalized and targeted marketing (for example, to inform you via advertisements on websites you visit about our services you may enjoy).
Please note that even if you unsubscribe from our promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases. For example, even if you have unsubscribed from our promotional emails, we will still send you confirmation of a purchase you have made from our Store.
a. right of access and correction: we permit a reasonable right of access and review of personal data held by us and will endeavour to provide the data in question within a reasonable time, generally no later than 30 days following the request;
b. right to opt-out of the use or sharing of your data, including for the purposes of marketing and targeted advertisements: you may contact us to opt out of the use of your personal data for marketing purposes or the provision of your personal data to our business partners for such purposes.
c. right to complain to the regulator: we will investigate all complaints and if a complaint is justified, we will take all reasonable steps to resolve the issue. If we are unable to resolve your concerns to your satisfaction, you have the right to contact the appropriate federal or provincial Privacy Commissioner.
Office of the Privacy Commissioner of Canada,
30 Victoria Street
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